TechSupport One

Home / Privacy

Privacy policy

We protect your personal data and comply with the Philippine Data Privacy Act of 2012.

TechSupport.Ph, Inc. is committed to protecting and respecting your personal data privacy and to complying with the Data Privacy Act of 2012 (Republic Act No. 10173).

Information we collect

We collect personal information that you submit to us manually or electronically with your complaints, inquiries or requests, such as your full name and employment information, and the details you include in a proposal request (name, company, email address, phone number and message).

We provide a Personal Information Collection Statement in an appropriate format whenever we collect personal data from you.

How we use it

Collected personal information is used solely for documentation and processing within the company and is not shared with outside parties. It lets us address your request, forward it to the right internal team for action, and give you updates and advisories in an orderly and timely manner.

Website analytics

This website does not set analytics cookies. Our web server keeps standard access logs (IP address, browser type and date and time) for security and administration.

Protection measures

Only authorized personnel have access to personal information. It is stored for two years after a complaint, inquiry or request is acted upon. Physical records are then shredded and digital files anonymized.

Access and correction

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. Email info@techsupport.ph.

Contact

TechSupport.Ph, Inc., 2A24 Cityland, EDSA corner Sultan St., Mandaluyong City 1550, Philippines. 0908 853 7626

Tell us what your IT team needs to cover. We will send a proposal.

We reply within one business day in your time zone: US, UK, Europe or Australia.